Detailed Description

The Associate Network Technician will perform the installation of network hardware infrastructure in educational and professional environments.

Roles and Responsibilities

  • Implementation of new hardware and software in moderate-to-complex client network environments with guidance, review, and QA from Senior Lead Consultants
  • Be a team player with the ability to work with peers implementing Collaboration solutions for enterprise-sized clients
  • Provide Tier 1 support for network and Collaboration infrastructures
  • Demonstrate continued growth and independence when working with clients
  • Support network standards, processes, and security at client sites
  • Maintain a professional demeanor when dealing with clients; work jointly through technicians or leadership.
  • Communicate issues with lead/supervisor
  • Work in a fast-paced environment while maintaining a clean work environment
  • Communicate with superiors, coworkers, and customers in an effective and respectful manner.
  • Install network switches and UPSs in-floor racks and access points (APs) on walls and ceilings.
  • Patch cables into switches and APs in an orderly, aesthetically pleasing fashion.
  • Ability to interconnect fiber jumper “patch” cables.
  • Set up voice over IP (VoIP) phones; connect to the network, and test functions.
  • Participate in the delivery of project supplies.
  • Ability to receive instruction and perform tasks in a timely manner.
  • Basic knowledge of hand tools and how to safely use them.
  • Ability to complete tasks with minimal supervision.
  • Skills to create and deliver presentations
  • Ability to operate company vehicles and maintain a valid driver’s license.
  • Ability to climb and work on ladders that range up to 35+ feet.
  • Ability to learn and operate and work on man lift at heights up to 50+ feet
  • Must have exposure to technology-related activities, as they relate to network environments.
  • Experience in cabling infrastructure installation is very helpful.
  • CCNA, CCENT are a plus but not required
  • High school diploma, associate’s degree, or bachelor’s degree.
  • Range is $15-16/hour

Additional Duties

Skills and Experience

Minimum Qualifications/Technical and Educational Requirements